Zenoti vs. RepeatMD

Choosing the right business management software is a critical decision for practices in the beauty, wellness, and aesthetics industries, often leading to a comparison between platforms like Zenoti and RepeatMD. This article provides a detailed overview of what both companies offer, examining their respective features and pricing structures. The goal is to help you determine which solution is better suited for your specific business needs.

A quick overview on Zenoti and RepeatMD

What is Zenoti?

Zenoti provides a cloud-based software platform for businesses in the beauty, wellness, and fitness industries. The system offers solutions for managing appointments, point-of-sale, memberships, marketing, and payroll.

The platform is built as an all-in-one solution that incorporates AI-powered tools, such as an AI receptionist and an AI assistant for business data. It is designed to serve businesses of various sizes, from single locations to large, multi-location franchises.

What is RepeatMD?

RepeatMD provides software for the medical aesthetics and wellness industry, serving clients such as med spas, plastic surgeons, and dermatologists. Its platform includes solutions for mobile rewards, e-commerce, memberships, patient engagement, and patient financing.

The company's approach combines these functions into a single, practice-branded mobile application for patients. It features a proprietary Medcommerce Engine that enables patients to purchase treatments and services at any time.

Features of Zenoti and RepeatMD

Zenoti features

Zenoti provides several features aimed at streamlining operations and enhancing customer engagement for its users:

• AI Receptionist: An artificial intelligence tool that answers calls, books appointments, and handles frequently asked questions 24/7.
• Online and Social Booking: Guests can book appointments directly from a business’s website, app, or social media pages like Google and Instagram, sometimes without needing to log in.
• Marketing Automation: The platform includes tools to create loyalty programs, recover abandoned online bookings, and provide automated upsell suggestions to clients and staff.
• Integrated Business Management: It combines functions for appointment scheduling, point-of-sale, payroll, tipping, and inventory management into a single system.

RepeatMD features

RepeatMD provides several features designed to engage patients, which are consolidated into a single, practice-branded mobile application:

• A unified platform that combines mobile rewards, patient financing, memberships, and e-commerce into one app for a seamless patient experience.
• Patient financing options with soft credit checks that allow patients to finance treatments up to $22,500.
• An e-commerce engine that enables patients to make in-app purchases at any time, with 86% of these purchases reportedly made outside of the practice.

Comparing Zenoti, RepeatMD and Portrait Care's features

Why choose one over the other?

• You might choose Zenoti if your business requires a comprehensive, all-in-one platform to manage back-end operations rather than a patient-facing sales application. Zenoti integrates core functions like an appointment book, payroll, and inventory management, making it suitable for a broad range of businesses including salons, spas, and fitness centers. Its transparent starting price of US$400.00/month provides upfront cost information, unlike RepeatMD which requires a demo to discuss pricing.

• A medical aesthetics practice focused on maximizing patient spend and loyalty would likely prefer RepeatMD. The platform is built around a practice-branded mobile app that drives revenue through specialized features like integrated patient financing, membership programs, and an e-commerce engine for 24/7 sales. These tools are specifically designed to increase patient lifetime value, a core focus that differs from Zenoti's broader operational management approach.

Considering Portrait Care vs Zenoti and RepeatMD

• Practices seeking a complete, all-in-one solution without a significant financial barrier would choose Portrait Care over the alternatives. While Zenoti requires a starting investment of at least $400 per month and RepeatMD focuses primarily on a patient-facing sales app, Portrait Care provides its core EHR platform for free. This allows you to access essential operational tools, compliance support, and major supply savings immediately, with the flexibility to add premium features as you scale.

What are the customers saying?

Zenoti reviews

User reviews for Zenoti often discuss the platform's range of features and customer support, while some customers have noted concerns with billing, implementation, and communication. Check out more Zenoti reviews here.

RepeatMD reviews

User reviews for RepeatMD often discuss features like its rewards program and financing options, while some users have raised concerns about membership cancellations and account management. Check out more RepeatMD reviews here.

Portrait Care reviews

Our partners, like the one featured in our story, often highlight the financial independence and freedom gained by using our all-in-one platform. A key benefit our users find useful is our robust electronic health record (EHR) platform, which is available as a freemium service with core functionality provided for free.

Optional premium add-ons are available, with some included at no extra cost in higher membership tiers, and it is also free to get started unlike other software in the space. Want, check us out here.

Zenoti, RepeatMD, or Portrait Care: Which is the best platform for you?

Ultimately, the best platform for your practice depends on your specific needs, and both Zenoti and RepeatMD offer powerful tools for operations and patient engagement, respectively. However, for practices seeking a truly comprehensive solution that grows with them, Portrait Care stands out by integrating best-in-class software, essential services, and exclusive supply savings into one seamless platform. It provides the complete infrastructure needed to run smarter and scale faster, making it an excellent choice for ambitious providers looking to build their business independently.