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RepeatMD vs. Fresha

Comparing Repeatmd vs Fresha for medical spas - features, pricing, HIPAA compliance, and support. Find out which platform is the right fit for your clinic.

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    If you're in the aesthetics or wellness industry and evaluating business payment solutions, you've likely encountered both RepeatMD and Fresha. This article will break down what each platform is and compare their distinct features and pricing models. The following comparison is designed to help you decide which option is the best fit for your business.

    A quick overview on RepeatMD and Fresha

    What is RepeatMD?

    a screenshot of RepeatMD 's website

    RepeatMD offers a software platform for aesthetic and wellness practices, providing them with a custom-branded mobile app for their patients. This platform integrates features such as mobile rewards, e-commerce, memberships, and patient financing to help practices manage patient engagement and sales.

    Its MedCommerce™ Engine allows patients to purchase treatments directly from the app 24/7, even when the practice is closed. The platform also includes a "Beauty Bank" feature for patients to pre-save for treatments and offers integrated patient financing options.

    What is Fresha?

    a screenshot of Fresha 's website

    Fresha operates as a marketplace platform for the beauty and wellness industry, connecting consumers with local businesses. It offers businesses an all-in-one software that includes appointment scheduling, point-of-sale systems, and client management tools.

    The platform provides a subscription-free plan for independent professionals and uses a marketplace that charges a one-time commission for new client acquisition. To date, the company has processed over 1 billion appointments across more than 130,000 businesses.

    Features of RepeatMD and Fresha

    RepeatMD features

    RepeatMD’s platform offers several features through a branded mobile app designed for patients of aesthetic and wellness practices.

    • MedCommerce™ Engine: A proprietary technology that allows patients to purchase treatments and memberships 24/7. According to RepeatMD, 86% of in-app purchases are made outside of practice hours.
    • Beauty Bank: This feature lets patients pre-save funds for future treatments, acting as a digital wallet for aesthetic services.
    • Mobile Rewards and Memberships: The app has an integrated loyalty program where patients can earn rewards and join memberships, which the company states results in members spending 44% more than non-members.
    • Patient Financing: An integration with Affirm provides financing options with instant approval and soft credit checks, making treatments more accessible.

    Fresha features

    Fresha provides an all-in-one platform for the beauty and wellness industry with several notable features for its users.

    • Marketplace and Booking: It operates a consumer-facing marketplace that allows users to discover, book, and pay for services from a network of over 130,000 businesses.
    • Automated Reminders: The platform sends automated appointment notifications to clients, including free SMS reminders to help reduce no-shows.
    • Social Media Integration: Businesses can use seamless integrations with platforms like Instagram, Facebook, and Google, allowing clients to book appointments directly from those pages.
    • Subscription-Free Model: Fresha offers a subscription-free plan for businesses, which helps create a large and accessible network for consumers.

    Comparing RepeatMD, Fresha and Portrait Care's features

    Why choose one over the other?

    • A practice would choose RepeatMD over Fresha if its primary goal is to build a strong, exclusive brand and maximize revenue from an existing patient base. RepeatMD provides a custom-branded mobile app with specialized tools like integrated patient financing and membership programs, fostering deeper loyalty and higher spending within a closed ecosystem, rather than competing on a general marketplace.
    • A business would opt for Fresha over RepeatMD if the main objective is new client acquisition and finding a low-cost, all-in-one management system. Fresha's platform excels at driving discovery through its public marketplace and social media integrations, and its transparent, subscription-free model for solo professionals offers a more accessible entry point than RepeatMD's custom-priced solution.

    Considering Portrait Care vs RepeatMD and Fresha

    • A medical wellness clinic would choose Portrait Care over RepeatMD or Fresha because it offers a truly comprehensive platform that goes beyond marketing or booking tools. Portrait uniquely integrates a free core Electronic Health Record (EHR) system with essential services like medical oversight, compliance, and access to up to 60% on select products. This all-in-one solution empowers providers to manage both clinical and business operations seamlessly, ensuring they can grow faster while maintaining their independence.

    What are the customers saying?

    RepeatMD reviews

    User reviews for RepeatMD frequently discuss the platform's impact on patient loyalty and sales, though some users have reported issues with account management, including membership cancellations and communication regarding payment methods. Check out more RepeatMD reviews here.

    Fresha reviews

    User reviews for Fresha often center on experiences with the platform's customer service and booking process, with some users reporting issues related to booking confirmations, payment security, and refund processing. Check out more Fresha reviews here.

    Portrait Care reviews

    Our clients consistently praise the financial independence our all-in-one platform provides. One user shared that Portrait brought her more financial freedom than she had ever known in her career, a sentiment we hear often from the clinics we partner with.

    A huge benefit is our robust electronic health record (EHR) platform; core EHR is complimentary with Portrait membership. Want to learn more? Check us out here.

    RepeatMD, Fresha, or Portrait Care: Which is the best platform for you?

    Ultimately, the best platform for your business hinges on your primary goals. RepeatMD is a strong choice for boosting loyalty with existing patients, and Fresha excels at new client acquisition through its open marketplace. While both are effective tools, we recommend Portrait Care for medical wellness clinics that need a comprehensive solution to manage and scale their entire operation, from clinical compliance to business growth, all on one seamless platform.

    Savings vary by practice, product mix, and order volume. Figures reflect select products and are not guaranteed.

    Related reading

    Save up to 60% on select products

    Portrait brings marketplace purchasing and practice software together to support your daily operations. Actual savings vary by product and purchasing needs. See your supply pricing.

    Patrick Blake, MD, FAAD

    Medical review

    reviewed this article for medical and regulatory accuracy. He is a board-certified dermatologist, Fellow of the American Academy of Dermatology, and co-founder and Chief Medical Officer at Portrait. His training includes Cleveland Clinic Lerner College of Medicine, research at the National Institutes of Health as a Howard Hughes Medical Institute research scholar, and dermatology residency at UT Southwestern.

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