Zenoti vs. Weave

If you are exploring business management platforms, you may be considering options like Zenoti and Weave, which both offer integrated payment solutions for specific service industries. This article will explain what Zenoti and Weave are and compare their features and pricing structures. The goal is to help you determine which platform is the right choice for your business needs.

A quick overview on Zenoti and Weave

What is Zenoti?

Zenoti provides an all-in-one, cloud-based software platform for businesses in the beauty, wellness, and fitness industries. The platform is designed for salons, spas, barbershops, medspas, and fitness centers.

Its features include an AI Receptionist that handles calls and bookings, along with tools for marketing, payments, and inventory management. The service operates on a subscription model with a starting price of US$400 per month and does not offer a free trial.

What is Weave?

Weave provides an all-in-one platform for small- and medium-sized healthcare businesses, serving industries like dental, optometry, and veterinary. The software integrates phones, scheduling, reminders, reviews, texting, and payments into a single system.

Its solutions are designed to connect the entire customer journey, from the first phone call to the final invoice. The company offers its services on a month-to-month basis with no long-term contracts.

Features of Zenoti and Weave

Zenoti features

Zenoti offers a range of features designed to automate operations and enhance the guest experience:

• AI-powered unified platform: Zenoti’s key differentiator is its single platform that combines scheduling, payments, marketing, and analytics. This is designed to replace the need for multiple, separate software tools.

• AI Receptionist: This feature answers phone calls, books appointments, and handles frequently asked questions 24/7, ensuring businesses don't miss customer calls or booking opportunities.

• Direct social bookings: Guests can book appointments directly from Google, Instagram, or Facebook without needing to create a separate login, which simplifies the scheduling process.

• MyZen Provider App: A dedicated mobile application for staff that allows them to manage their schedules, track performance goals, and view tips and earnings.

Weave features

Weave provides an all-in-one platform that combines communication and growth tools, with several features designed for healthcare practices:

• An automated missed-call text feature that engages potential patients who couldn't reach the office.

• AI-powered tools like Call Intelligence, which analyzes call recordings for sentiment and revenue opportunities, and an Email Assistant for composing professional emails.

• A unified system that integrates VoIP phones, two-way texting, online scheduling, and digital forms.

• Flexible payment options including Text to Pay and Buy Now, Pay Later to simplify collections.

Comparing Zenoti, Weave and Portrait Care's features

Why choose one over the other?

• You should choose Zenoti if your business is in the beauty, wellness, or fitness industry, as its features are specifically tailored for salons, spas, and medspas. The platform is built to scale with large, multi-location franchises and offers comprehensive tools like an AI-powered assistant and advanced inventory management. Zenoti provides a complete, all-in-one system to manage every aspect of the business, making it ideal for enterprises seeking a single, robust solution.

• Opt for Weave if you run a small or medium-sized healthcare practice, like dental or optometry, and your main goal is to improve patient communication. Weave’s core strength is its integrated communication suite, which combines a VoIP phone system with texting and email, a focus not central to Zenoti. Additionally, Weave offers flexible month-to-month contracts, which can be more approachable than Zenoti’s US$400 per month starting price and less defined contract terms.

Considering Portrait Care vs Zenoti and Weave

• You should choose Portrait Care if you operate a medical wellness clinic and want an all-in-one platform with a powerful, free core EHR. Unlike Zenoti, which has a high starting cost of US$400 per month, or Weave, which focuses primarily on communication tools, Portrait Care allows you to get started for free. This freemium model provides essential EHR functionality at no cost, with the flexibility to add premium features as your practice grows, making it a financially accessible and scalable solution for ambitious providers.

What are the customers saying?

Zenoti reviews

User reviews for Zenoti often comment on the platform's extensive features and the role of its customer support team, while some users report concerns regarding billing, communication during setup, and technical issues. Check out more Zenoti reviews here.

Weave reviews

User feedback for Weave is often mixed, with some customers citing issues related to customer service, software reliability, and integration. Check out more Weave reviews here.

Portrait Care reviews

Our clients often tell us they value the financial freedom and independence our all-in-one platform provides. They find having comprehensive solutions for technology, marketing, and operations in one place is essential for helping them grow their clinics and stay independent.

A big benefit we provide is a robust electronic health record (EHR) platform that is available as a freemium service; the core EHR functionality is free, with optional premium add-ons for enhanced features and integrations, and it is also free to get started. Want to learn more? Check us out here.

Zenoti, Weave, or Portrait Care: Which is the best platform for you?

Ultimately, the best platform for your business depends on your specific needs, and both Zenoti and Weave offer strong solutions for their respective industries. For medical wellness clinics seeking a comprehensive, scalable, and financially accessible option, we recommend Portrait Care. Its all-in-one platform, which includes a powerful free EHR, is designed to help you launch, manage, and grow your practice independently, making it an excellent choice for ambitious providers.