Zenoti vs. GlossGenius

Choosing the right business management software is a critical decision for any salon, spa, or wellness professional. Both Zenoti and GlossGenius offer comprehensive platforms with payment solutions, making the choice between them a common challenge. This article provides an overview of each service, compares their features and pricing, and helps you determine which platform is the most suitable for your business needs.

A quick overview on Zenoti and GlossGenius

What is Zenoti?

Zenoti is a cloud-based software platform built for the beauty, wellness, and fitness industries. It offers business solutions that include online booking, point of sale, marketing automation, and integrated payroll.

The platform combines scheduling, payments, and inventory management into a unified system. It also incorporates AI-powered features, such as an AI receptionist for handling calls and automated tools for customer engagement.

What is GlossGenius?

GlossGenius is a business management platform designed for professionals in the beauty and wellness industries. It offers a suite of tools that includes automated appointment scheduling, payment processing, client management, and built-in marketing.

The platform features a flat 2.6% payment processing rate with no hidden fees. It also provides a customizable online booking site for clients that does not require an app download or password.

Features of Zenoti and GlossGenius

Zenoti features

Zenoti provides a suite of tools designed to automate and enhance the customer experience, with several unique features that distinguish it from competitors.

• AI Receptionist: An automated system that can answer calls and book appointments 24/7, ensuring no booking is missed.
• Direct Social Bookings: Allows clients to book directly from social media platforms like Instagram or Google without needing a login.
• Automated Upsells: The platform prompts staff and guests with timely, intelligent suggestions for add-on services or products.
• Photo Manager: A tool to capture and compare before-and-after photos, allowing clients to track their progress visually.

GlossGenius features

GlossGenius provides several features to streamline business management and enhance the client experience, including:

• Flat 2.6% Payment Processing: The platform offers a transparent, flat-rate processing fee with no hidden charges and includes same-business-day transfers.
• Simplified Online Booking: Users receive a customizable website that allows clients to book appointments easily, without needing to download an app or create a password.
• Integrated Growth Tools: The software includes built-in marketing for email and SMS, client rebooking reminders, and a “Buy Now, Pay Later” option to help increase revenue.

Comparing Zenoti, GlossGenius and Portrait Care's features

Why choose one over the other?

• You would choose Zenoti over GlossGenius if you operate a large, multi-location business or an enterprise-level franchise that requires a highly scalable and specialized platform. Zenoti offers advanced features like an AI Receptionist and industry-specific modules for medspas and fitness centers, which are designed for complex operational needs. This makes it ideal for businesses that need robust, data-driven tools and can justify the higher starting price for comprehensive management across many locations.

• You would choose GlossGenius over Zenoti if you are a solo professional or run a small business, due to its affordable and transparent pricing structure. With plans starting at $24/month and a straightforward 2.6% payment processing fee, it is significantly more accessible. Unlike Zenoti, GlossGenius offers a 14-day free trial, making it a practical, low-risk choice for entrepreneurs who need an easy-to-use, all-in-one solution without enterprise-level complexity.

Considering Portrait Care vs Zenoti and GlossGenius

• You would choose Portrait Care if you're building a medical aesthetics or wellness practice and want a platform designed to maximize your profitability from day one. It is free to get started with a robust, freemium EHR, eliminating the high software costs associated with competitors like Zenoti. Furthermore, Portrait uniquely combines this powerful software with access to national pricing power for up to 60%+ savings on supplies and expert support for compliance and medical oversight, giving you a comprehensive growth engine that no other platform offers.

What are the customers saying?

Zenoti reviews

User reviews for Zenoti often mention the platform's extensive features and customer support interactions, while also noting a steep learning curve, technical bugs, and billing discrepancies. Check out more Zenoti reviews here.

GlossGenius reviews

User reviews for GlossGenius frequently comment on its all-in-one functionality, while also noting areas for improvement like website customization and e-commerce features. Check out more GlossGenius reviews here.

Portrait Care reviews

Our clients consistently highlight the financial freedom and improved work-life balance they've gained since partnering with us, finding our all-in-one platform to be an invaluable engine for their growth.

Portrait Care provides a robust electronic health record (EHR) platform that is available as a freemium service. The core EHR functionality is free, with optional premium add-ons for enhanced features and integrations. Some advanced add-ons are included at no extra cost for users in higher membership tiers. It is also free to get started unlike other software in the space. Want to see for yourself? Check us out here.

Zenoti, GlossGenius, or Portrait Care: Which is the best platform for you?

Ultimately, the best platform for your business depends on your specific needs, and both Zenoti and GlossGenius offer powerful tools for managing and growing your practice. However, for those in the medical aesthetics and wellness space looking for a comprehensive solution that goes beyond just software, Portrait Care stands out. By integrating a powerful, free-to-start EHR with exclusive supply savings and expert support, it provides an unmatched foundation for building a profitable and independent clinic on your own terms.