RepeatMD vs. PatientNow

Reconsidering your practice management software often leads to a comparison between platforms like RepeatMD and PatientNow. This article will explain what each company offers, compare their features and pricing structures, and help you decide which is the better choice for your medical aesthetics or wellness business.

A quick overview on RepeatMD and PatientNow

What is RepeatMD?

RepeatMD provides a software-as-a-service (SaaS) platform for aesthetic and wellness practices, including medical spas, plastic surgeons, and dermatologists. The software is designed to help practices grow their business and patient engagement through a branded mobile application.

Its platform features a MedCommerce™ Engine that allows practices to sell treatments and products 24/7 through an all-in-one app combining rewards, memberships, and e-commerce. The service also integrates patient financing with Affirm, which provides instant approvals via soft credit checks at a consistent practice fee.

What is PatientNow?

PatientNow provides practice management software tailored for the elective medical industry. The company offers solutions for med spas, plastic surgery, weight loss, IV therapy, dermatology, and wellness practices.

Its platform combines electronic medical records (EMR), practice management, patient engagement, payments, digital marketing, and photography into a single system. Unique features include AI-enhanced workflows for automating marketing campaigns and a digital skin analysis tool to support patient consultations.

Features of RepeatMD and PatientNow

RepeatMD features

RepeatMD provides practices with a branded mobile application that includes several features aimed at improving the patient experience:

• MedCommerce™ Engine: A proprietary system that allows patients to purchase treatments and products directly through the app 24/7. The company reports that 86% of in-app purchases are made outside of the practice.
• Patient Financing: The app integrates financing options through Affirm, allowing patients to apply for up to $22,500 with soft credit checks and instant approvals.
• Rewards and Memberships: Patients can join membership programs, unlock mobile rewards for treatments, and use a “Beauty Bank” feature to pre-save for services, which is designed to increase loyalty.

PatientNow features

PatientNow provides an integrated platform with several features designed for aesthetic and wellness practices:

• All-in-one system: The software combines electronic medical records (EMR), practice management, patient engagement, and digital marketing into a single platform.
• AI-powered automation: The platform uses AI for automating SMS and email marketing campaigns and includes an integrated digital skin analysis tool to help with treatment acceptance.
• Advanced photography: Through its RxPhoto app, practices can manage before-and-after photos with tools for intuitive image capture, automated labeling, and secure storage.
• Patient engagement tools: The platform includes automated recall and follow-up campaigns designed to increase patient retention rates.

Comparing RepeatMD, PatientNow and Portrait Care's features

Why choose one over the other?

• You would choose RepeatMD if your primary goal is to boost patient loyalty and generate revenue through a patient-facing mobile app. Its platform is built around a MedCommerce™ Engine that facilitates 24/7 e-commerce, memberships, and rewards, which is ideal for practices wanting to add a powerful sales tool rather than replace their entire management system.

• You would choose PatientNow if you need a comprehensive, all-in-one solution to manage both the clinical and administrative sides of your practice. Unlike RepeatMD, PatientNow offers integrated Electronic Medical Records (EMR) and advanced photography tools, making it a better fit for practices seeking to streamline their entire operational workflow from patient charting to marketing.

Considering Portrait Care vs RepeatMD and PatientNow

• You would choose Portrait Care because it uniquely offers a free-to-start model with a robust, core EHR platform at no cost, removing the financial uncertainty associated with competitors that hide pricing behind demos. While other platforms may offer piecemeal engagement tools or complex, costly systems, our all-in-one solution provides the software, essential services, and deep supply savings you need to grow your practice efficiently and affordably.

What are the customers saying?

RepeatMD reviews

User feedback often centers on the platform's rewards and financing features, though some reviews mention difficulties with membership cancellations and account management. Check out more RepeatMD reviews here.

PatientNow reviews

User reviews mention challenges with certain software functionalities, including the system for flagging urgent patient alerts, and some report business disruptions. Check out more PatientNow reviews here.

Portrait Care reviews

Our clients often tell us that Portrait has given them the financial freedom and work-life balance they were looking for. They find our all-in-one platform—which combines software, operational support, and exclusive supply savings—incredibly valuable for simplifying their operations and growing their business.

A key benefit is our robust electronic health record (EHR) platform, which is free to get started with and includes core functionality at no cost, with optional premium add-ons available. Want to see how we can help your practice grow? Check us out here.

RepeatMD, PatientNow, or Portrait Care: Which is the best platform for you?

Choosing the right practice management software is a crucial decision for your practice's future. While RepeatMD and PatientNow both offer valuable tools for specific needs, Portrait Care stands out by combining best-in-class software, essential services, and exclusive supply savings into one seamless platform. If you're looking for a partner that can help you operate smarter, grow faster, and maintain your independence, Portrait Care is designed to support your ambition every step of the way.