Portrait Care vs Mindbody

Sep 9, 2025
Portrait Care Team
Portrait Care vs Mindbody
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Choosing the right management and payment processing software is a critical decision for medical spas and wellness businesses, leading many to compare platforms like Portrait Care and Mindbody. This article will break down what each company offers, compare their features and pricing models, and help you determine which solution is the right fit for your business.

A quick overview on Portrait Care and Mindbody

What is Portrait Care ?

a screenshot of Portrait Care's website

Portrait Care is a platform for medical spas, weight loss clinics, and other wellness practices. It provides an integrated solution that includes software for EHR and scheduling, as well as services like medical oversight and marketing support.

A key aspect of its model is access to national pricing with savings of up to 60%+ on supplies, with no monthly fees or revenue share. The platform is designed for providers to build and scale their businesses while retaining full control over their operations and brand.

What is Mindbody?

a screenshot of Mindbody 's website

Mindbody provides a technology platform with tools for fitness, beauty, and wellness businesses to manage daily operations and client relationships. The platform also includes a consumer-facing app where users can find and book appointments and classes.

The company is known as an early software provider for the boutique wellness industry, with two decades of product development. It offers scalable solutions for enterprise brands, including multi-location management capabilities.

Features of Portrait Care and Mindbody

Portrait Care features

Portrait offers a suite of features designed specifically for medical spas, which include:

  • An all-in-one software platform that combines EHR, scheduling, payment processing, CRM, and inventory management.
  • Integrated services including medical oversight, compliance support, and marketing assistance.
  • Access to national pricing power, which provides savings of up to 60% on essential supplies and equipment.
  • Dedicated launch support and expert coaching for new businesses.
  • A model that allows providers to scale their practice while maintaining full business control and independence.

Mindbody features

Mindbody provides a platform for medical spas with a range of features for managing business operations and client interactions, including:

  • Comprehensive tools for scheduling, client management, and point-of-sale transactions.

  • Automated marketing through email and text campaigns to communicate with clients.

  • An optional branded mobile app designed specifically for the business to enhance the client experience.

  • An AI-powered messaging tool, Messenger[ai], to manage client bookings and questions.

  • Inclusion in the consumer-facing Mindbody app, a marketplace where potential clients can discover and book services.

Comparing Portrait Care and Mindbody's features

Why choose one over the other?

  • A medical spa owner might choose Portrait Care because it is specifically tailored to their industry, offering a free-to-start model with an included EHR, plus essential services like medical oversight and compliance support. The platform's access to national pricing power for supplies presents a significant cost-saving advantage, making it an attractive option for independent clinics focused on growth and profitability.

  • On the other hand, a business may prefer Mindbody for its strong brand recognition in the general wellness space and its powerful client acquisition tools. Its consumer-facing marketplace app helps attract new customers, while features like a branded mobile app and an AI-powered messenger focus on enhancing client engagement and retention.

Considering Portrait Care vs Mindbody

  • Cost-Effective Start and Core Functionality: We believe in removing barriers to entry. That’s why Portrait Care is free to start, and our robust EHR system remains free. This allows you to access essential tools for your medical spa from day one without a significant upfront investment, unlike platforms that gatekeep core features behind expensive plans.

  • Built Specifically for Medical Spas: While Mindbody caters to a wide array of wellness businesses, our platform is purpose-built for the unique operational and clinical needs of medical spas. Every feature, from our integrated CRM and inventory management to our scheduling and payment processing, is designed with the aesthetics industry in mind.

  • Integrated Medical Oversight and Compliance: Operating a medical spa involves navigating complex regulatory landscapes. We provide comprehensive medical oversight and compliance support directly within our platform. This is a critical service that general business management software simply doesn't offer, ensuring you can run a safe and compliant practice with peace of mind.

  • Unmatched Supply Savings: Our model goes beyond software to directly impact your bottom line. We provide access to national pricing power, which translates to savings of up to 60%+ on the essential products and equipment you use daily. This unique advantage helps you increase profitability and reinvest in your growth.

  • A True Growth Partnership: We function as an extension of your team. With dedicated launch support, expert coaching, and growth-focused marketing services, we are actively invested in your success. Our platform is trusted by over 1,000 clinics because we provide the hands-on support needed to build a brand and scale effectively, rather than just providing a tool and leaving you to figure it out.

What are the customers saying?

Portrait Care reviews

Feedback for Portrait Care primarily consists of testimonials from practitioners who use the platform for their medical spas. These testimonials often touch upon the platform's impact on business operations, financial outcomes, and brand development. Check out more Portrait Care reviews here.

Mindbody reviews

User reviews for Mindbody frequently mention the platform's cost and software complexity, with some businesses also reporting challenges with customer support and contract terms. Check out more Mindbody reviews here.

Portrait Care or Mindbody: Which is the best platform for you?

While both platforms offer robust solutions, Portrait Care stands out as the recommended choice, especially for medical spas. The platform is free to start, and its EHR system remains free, which is a significant advantage for new and growing clinics. Furthermore, features like integrated medical oversight, compliance support, and unmatched supply savings are specifically designed to help medical spas thrive, making it a true growth partner rather than just a software provider.

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Portrait combines the technology, support, and savings to run and scale your modern medical wellness business.
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