PatientNow offers a comprehensive software solution built specifically for the aesthetic and wellness industry, but its specialized nature may not be the right fit for every practice. This article will explain what PatientNow is, explore common reasons why a practice might consider other options, and present top alternatives to help you find the best software for your needs.

What is PatientNow?

PatientNow provides a software platform with practice management solutions for the elective medical industry, including aesthetics and wellness providers. The platform integrates electronic medical records (EMR), patient engagement, digital marketing, and a specialized photography app to streamline operations and manage patient data.

Pricing

PatientNow does not publicly list its pricing information on its website. The company offers two main packages, a Med Spa & Wellness Solution and a Plastics & Derm Solution, with pricing details available upon scheduling a demo.

Reviews

User reviews for PatientNow are mixed, with some users reporting challenges during onboarding that cause business disruptions. Others have pointed out the need for a more effective patient alert system. Check out more PatientNow reviews here.

13 Best Alternatives to PatientNow

1. Portrait Care

Portrait Care was founded in 2018 by experienced entrepreneurs and medical professionals to support med spas and medical wellness clinics. We provide an all-in-one platform with the technology, tools, and services designed to help practitioners achieve long-term success and grow their businesses.

Our unique platform integrates software, essential services, and exclusive supply savings, giving you comprehensive support for compliance, safety, and operational efficiency. This allows clinic owners to operate smarter, grow faster, and achieve greater financial independence while staying independent.

Pricing

Portrait Care provides its electronic health record (EHR) platform as a freemium service, making it free to get started. The core EHR functionality is available at no cost, with optional premium add-ons for enhanced features and integrations. Some advanced add-ons are included at no extra cost for users in higher membership tiers.

Features

Both Portrait Care and PatientNow provide platforms with core features such as electronic health records (EHR/EMR), appointment scheduling, and marketing services.

Portrait Care bundles its software with services like a medical director network, compliance support for Good Faith Exams (GFEs), and supply chain savings.

PatientNow's feature set includes specialized tools such as advanced photography management through RxPhoto integration, AI-assisted marketing, weight loss tracking modules, and reputation management.

Reviews

User feedback indicates the platform assists with operational tasks, allowing providers to focus on patient care and pursue goals of business ownership and financial independence.

Our partners consistently praise our platform for empowering them to achieve their entrepreneurial goals. The consensus from injector testimonials highlights a sense of satisfaction and success, celebrating the rewards from growing their practice with our support.

Master injector and entrepreneur, Catherine Sanson, RN, found that our platform helped her get rewarded for her work, leading her to become the proud owner of Skin Sirens.

Check out more Portrait Care testimonials.

2. Mangomint

Mangomint provides software solutions designed for salons, spas, and other businesses in the wellness industry. Founded in 2017, the company operates with the philosophy that its software should be intuitive enough to be unnoticeable in daily operations.

The platform includes tools for managing scheduling, payments, client data, and marketing automation. It also offers functionalities such as integrated forms, inventory management, and support for businesses with multiple locations.

Pricing

Here is their pricing at a glance:

• $165/month Essentials: Designed for small teams of 2 to 10 service providers.
• $245/month Standard: For up to 20 service providers and includes more features.
• $375/month Unlimited: Supports unlimited service providers and includes all features and integrations.
• Add-ons: Optional features such as Forms & Charting or Two-Way Texting are available for additional monthly fees.
• Additional Locations: Each extra location costs between $95 and $175 per month, depending on the selected plan.

Reviews

User feedback often discusses the software's customer service and range of features. Some reviews point to a learning curve, along with challenges concerning the outsourced payroll system and billing. Check out more Mangomint reviews here.

3. Vagaro

Vagaro provides business management software for the beauty, wellness, and fitness sectors. The company was founded in 2009 and offers a platform for both solo entrepreneurs and larger enterprises.

The platform includes tools for scheduling, payment processing, inventory management, and payroll. It also provides a marketplace for client acquisition, a custom website builder, and business funding options.

Pricing

Here is their pricing at a glance:

• $23.99/month Just Me: This is the base price for a single bookable calendar.
• Multiple Calendars: The monthly price increases based on the number of bookable calendars required per location.
• Add-on Features: A range of optional features are available for additional monthly fees, including a branded app ($100/mo), text marketing (starting at $20/mo), and various integrations.
• Payment Processing: Transaction fees for payment processing start at 2.2%.
• Free Trial: A 30-day free trial is offered with no setup fees, though it excludes certain features like email marketing and the branded app.

Reviews

User reviews often discuss customer support experiences and the software's technical performance, with some users reporting occasional glitches and slow response times. Check out more Vagaro reviews here.

4. Moxie

Moxie was founded in 2022 to provide aesthetic entrepreneurs with tools and coaching for launching and running medspas. The company's stated mission is to help independent medspas operate in a market with large chains.

Its services include an all-in-one EMR and CRM system, a launch accelerator program, and medical director matching. Clients also have access to preferred pricing on supplies and tools for state compliance.

Pricing

Moxie does not publicly list its pricing information on its website. Details are provided following a free 30-minute strategy session, during which a custom plan is discussed.

Reviews

User reviews frequently discuss the company's role in the medspa launch process and its effect on business operations and growth. Feedback also touches on the ongoing guidance and support provided by the team. Check out more Moxie reviews here.

5. Zenoti

Founded in 2010, Zenoti provides an all-in-one cloud platform for businesses in the beauty, wellness, and fitness industries. The software is designed for various business sizes, from single centers to large enterprises.

The platform incorporates artificial intelligence for functions such as an AI assistant, automated upsells, and dynamic pricing. It also provides tools for appointment booking, payment processing, marketing, and a mobile application for service providers.

Pricing

Zenoti does not offer a free version or a free trial, and its paid plans begin at $400.00 per month. Specific pricing tiers are not detailed, and some user reviews indicate that add-ons or multi-location setups could result in additional fees.

Reviews

User feedback indicates a learning curve with the software, and some reviews mention issues with billing, communication during setup, and unwanted marketing emails. Check out more Zenoti reviews here.

6. RepeatMD

RepeatMD provides a software-as-a-service platform for aesthetic practices, including medical spas, cosmetic dermatology, and plastic surgeons. The company delivers its services primarily through a branded mobile app provided to each practice for patient use.

The platform's features include mobile rewards, memberships, patient financing options, and an ecommerce function for selling treatments and products. It also provides business intelligence tools and is built to consolidate a practice's software into a single system.

Pricing

RepeatMD does not disclose its pricing information on its website. To learn about the company's flexible pricing options, practices are required to book a demo.

Reviews

User feedback points to recurring issues with membership cancellations, a lack of direct account control for business owners, and communication problems regarding expired payment cards. Check out more and RepeatMD reviews here.

7. AestheticsPro

AestheticsPro provides a cloud-based software solution designed for the medical spa and aesthetics industry. The company offers an all-in-one, HIPAA-compliant platform that covers aspects of business operations from client management to marketing.

The system includes telemedicine, e-prescribe capabilities, and advanced medical photo solutions for treatment documentation. It also provides marketing tools, a loyalty program, and integrated payment processing to manage business functions.

Pricing

Here is their pricing at a glance:

• $75/month per user Professional: This plan is priced per user for up to four users at a single location.
• $275/month Executive: This plan is a flat monthly fee for unlimited users and supports multiple locations.
• Custom Pricing Enterprise: This plan requires contacting the company for a custom quote.
• Annual Prepay: Savings are available for the Professional and Executive plans with annual prepayment.
• Canadian Pricing: Pricing is available for Canadian customers.

Reviews

User reviews frequently discuss device compatibility and the usability of certain features. Some feedback points to challenges with the KIOSK feature and patient difficulties when completing forms on different devices. Check out more AestheticsPro reviews here.

8. Boulevard

Boulevard provides software solutions for appointment-based businesses in the self-care and beauty industry, including medspas, salons, and spas. The platform is designed to manage operations and client interactions for businesses of various sizes, from single locations to enterprises.

Pricing

Here is their pricing at a glance:

• $158/month Essentials: This plan is per location and designed for small teams with up to 5 professionals.
• $263/month Premier: This plan is per location for growing businesses and includes unlimited professionals.
• $369/month Prestige: This plan is per location and includes all Premier features plus the Forms add-on.
• Custom Pricing Enterprise: This is a bespoke plan for large operations, with pricing available upon consultation.
• Add-ons: Optional features such as Forms, QuickBooks integration, and text marketing are available for additional monthly fees per location.

Reviews

User feedback often centers on the platform's payment processing system, including its required use of a proprietary processor and the timing of deposits. Some users also note a learning curve and express a desire for additional third-party integrations and more customized reporting options. Check out more Boulevard reviews here.

9. Weave

Weave provides an all-in-one communication platform for small- and medium-sized healthcare businesses, including medical spas. The system integrates phones, scheduling, texting, and payments into a single software solution.

The platform uses generative AI for features like call intelligence and voicemail transcription to streamline workflows. Weave operates on a month-to-month billing model with no long-term contracts.

Pricing

Weave does not publicly list pricing for its plans. To obtain pricing information for its Pro, Elite, or Ultimate tiers, interested parties must contact the company directly for a quote.

Reviews

User feedback for Weave often discusses the software's reliability, customer support responsiveness, and challenges with product integration. Check out more Weave reviews here.

10. Nextech

Founded in 1997, Nextech provides Electronic Medical Record (EMR) and Practice Management software for specialty medical practices. The company's solutions are designed for clinical specialties including dermatology, ophthalmology, orthopedics, plastic surgery, and med spas.

Pricing

Nextech does not list specific pricing plans and instead provides customized pricing based on a practice's specific needs and requirements. To receive a quote, prospective customers must contact the company directly.

Reviews

User feedback touches on the software's cost structure, including charges for additional modules, and the complexity of the EMR system for some practices. Check out more Nextech reviews here.

11. Fresha

Fresha provides a marketplace platform for the beauty and wellness industry, connecting consumers with local service providers. The company offers an all-in-one system for businesses to manage operations, including appointment scheduling, client management, and payment processing.

Consumers can use the platform to find, book, and pay for services, while receiving automated appointment reminders. For businesses, the platform is free to use for core booking functions and includes tools for marketing automation and integrations with social media platforms.

Pricing

Here is their pricing at a glance:

• Free Independent: For one-person businesses.
• $9.95 per team member monthly Team: For businesses with multiple team members.
• Custom Enterprise: For high-volume businesses with over 20 team members; requires contacting sales for rates.
• Monthly Optional Add-ons: Features like Client Loyalty and Insights are available for additional monthly fees.
• Transaction-based Fees: Payment processing fees and a 20% commission for new clients from the marketplace apply.

Reviews

User feedback for Fresha touches on various aspects of the platform, with some users reporting issues related to payment processing, delays in accessing funds, and data collection practices. Check out more Fresha reviews here.

12. GlossGenius

GlossGenius provides business management software for entrepreneurs in the salon and spa industry. The platform offers a suite of tools for appointment scheduling, payment processing, client management, and marketing.

Pricing

Here is their pricing at a glance:

• $24/month Standard Plan: Includes business essentials for individual users.
• $48/month Gold Plan: Provides growth tools for entrepreneurs and teams.
• $148/month Platinum Plan: Offers advanced features and customizations for scaling businesses.
• Free HIPAA Compliance: A free add-on available for medspa businesses.
• $40/month + $6/seat Payroll: An optional add-on for integrated payroll services.

Reviews

User feedback touches on topics including the desire for more website customization, e-commerce functionality, the card reader's performance, and the payout schedule. Check out more GlossGenius reviews here.

13. Mindbody

Mindbody provides business management software for the fitness, beauty, and wellness industries. The company offers an all-in-one platform to manage day-to-day operations, client services, and reporting.

The platform integrates with a consumer marketplace to connect businesses with users and includes automated marketing tools for client communication. It also provides options for a custom-branded mobile app and AI-powered tools to manage client interactions.

Pricing

Mindbody's pricing starts at $99 per month per location across four available tiers. For specific pricing details on its Starter, Accelerate, Ultimate, and Ultimate Plus plans, prospective customers are directed to contact the company's sales team.

Reviews

User reviews note the performance of the card reader, the schedule for payouts, and a desire for more website customization and e-commerce features. Check out more Mindbody reviews here.

What to Consider When Selecting a PatientNow Alternative?

When searching for an alternative to PatientNow, it's essential to evaluate several key factors to ensure the new platform aligns with your practice's specific needs, especially regarding cost:

1. Cost and Freemium Options: Consider platforms that offer a free entry point, as some, like Portrait Care, provide a core EHR system at no cost, allowing you to start without a significant upfront investment.
2. Medical Compliance and EHR: Ensure the software is HIPAA-compliant and includes robust, specialty-specific EMR/EHR features for charting, consent management, and secure record-keeping.
3. All-in-One Platform Scope: Determine if you need a comprehensive solution that integrates software with essential services like marketing, compliance, and supply management in a single platform.
4. Business Growth and Support: Look for a partner that offers more than just software, providing valuable resources like expert coaching, launch support, and a medical director network.
5. Scalability and Customization: Select a solution that can grow with your practice, offering scalable plans and the ability to customize features like forms and reports.

For practices prioritizing value and comprehensive support, it’s worth noting that Portrait Care offers a free EHR platform and supply savings of up to 60+%. The platform is also free to start.

Which One Should You Go With?

Choosing the right software for your practice is a crucial decision, and any of the platforms listed can be a great fit depending on your needs. If you're looking for a comprehensive, all-in-one solution that combines a free EHR with business growth tools and significant supply savings, we believe Portrait Care is an excellent alternative.

Book an introductory call to see how Portrait Care can help you scale your clinic.